Shipping policy

Free Shipping on Every Order

Shipping is free on every order within the United States, with no minimum spend.

Processing time

Orders are packed and handed to the carrier within 1–3 business days.

Delivery time

Most orders arrive in about 1–2 weeks. A few items can take up to 3 weeks. Each product page shows any item with a longer delivery time.

Tracking

You'll get an email with a tracking link as soon as your order ships. Tracking can take a few days to show movement after the label is created.

Multiple packages

Our toys ship from different fulfillment partners, so an order with several items may arrive in more than one package on different days.

Late or missing packages

If your tracking hasn't updated in 10 days, or your order hasn't arrived within 30 days of shipping, email brandandjboylan@gmail.com and we'll track it down or send a replacement.

Address changes

Please double-check your address at checkout. If you need to change it, email us before your order ships.